This article is to help assist with your Roku Ads Manager password management. Roku Ads Manager is a self-service advertising platform that allows businesses to create, manage, and optimize campaigns to reach audiences across the United States.
It's important to differentiate between Roku Ads Manager, which supports business advertising accounts, and general Roku accounts for personal use. This guide provides clarity on how to address password issues for both types of accounts.
If you need to reset or manage your password for a personal Roku account or device, head to support.roku.com. For business accounts associated with Roku Ads Manager, please refer to the steps outlined in this guide.
Create your password
When you sign up for a Roku Ads Manager ad account, you’ll complete the account activation by creating a unique password using the required parameters.
Passwords must be at least 10 characters and contain at least 1 of the following:
Lowercase letter(a-z)
Uppercase letter(A-Z)
Number (0-9)
Special character (ex. !@#)
Change your password
To reset your password for Roku Ads Manager, ensure you are using the email address linked to your business account. Visit the Roku Ads Manager login page at ads.roku.com, select the "Forgot password" link, and follow the on-screen instructions to initiate and complete the password reset process.
You'll receive an email from no-reply@ads.roku.com with a link to create a new one. If it doesn't arrive in a few minutes, check your spam folder. Be sure to mark the address no-reply@ads.roku.com as safe or move the email to your inbox to prevent future filtering issues.
Ensure the email address used matches your Roku Ads Manager account. If you still do not receive the reset email, attempt the process again or verify your spam folder. Persistent issues may require contacting our support team directly for assistance. If no email is received, add the domain @ads.roku.com to your safe senders list or contact your email service provider.
If you are having trouble managing your password for your Roku Devices, head to support.roku.com for assistance.
Enter a new password using the required parameters. Once you see the confirmation that it was created or changed, you can sign in.
Didn't receive the password email?
If you are not receiving the password reset email for Roku Ads Manager, there might be a few reasons for this issue. First, check your spam or junk folder for an email from no-reply@ads.roku.com. If found, mark it as safe to prevent filtering issues in the future. Additionally, ensure your email address matches the one linked to your account. If the problem persists, try adding @ads.roku.com to your safe senders list or contact your email service provider. For continued issues, reach out to our support team for assistance.