It could be a technical requirement issue or a content-related issue but you’ll receive an email with the reason the creative didn’t pass review, and you can also check the status in the Creative library.
After technical review, your creative will be manually reviewed for 2-3 business days, so make sure to schedule your campaign start date with this in mind
Technical requirement issues
You'll get an email letting you know what you need to adjust. Here are the requirements to follow. After you make the updates, upload it again.
| VIDEO | AUDIO |
Video length | Up to 13-17 seconds or 28-31 seconds |
|
Frame rate | At least 23.97 and no more than 30 FPS |
|
Aspect ratio | Must be 16:9 |
|
File size | Up to 200 MB |
|
Codec compression | Use Codec Advanced Video Coding (AVC) or Profiles 422 HQ |
|
Format | Use .mov or .mp4 | Use PCM or AAC |
Bit rate | Must be at least 15 Mbps | Minimum 96 kbps |
Bit depth |
| 16- or 24-bit |
Channel |
| Must use Channel 2 |
Sampling rate |
| 48 kHz |
Content requirement issues
Just as with the technical requirement issues, you'll receive an email letting you know what you need to update. View the sensitive categories that aren't permitted in the Roku Advertising Guidelines.