Roku Ads Manager

<a href="#h_a4f06997e9">Issues loading Ads Manager</a>

<a href="#h_b1229b807f">Issues when signing up</a>

<a href="#h_71df465a3d">Roku channel partners: issues when signing up</a>

Check your Internet connection: Connectivity issues may affect the loading of Roku Ads Manager. If your connection speed is low, consider changing your Wi-Fi connection, or deploying a hot spot from your phone in a pinch.

Update your browser: If your browser (Safari or Chrome) is out-of-date, your access to Roku Ads Manager may be blocked. Update your browser and load Roku Ads Manager again.

Turn off ad blockers: You might not even realize you have ad blockers turned on. Turning them off will create an optimal experience on Ads Manager.

Remove new extensions or plug-ins: Sometimes newly added browser extensions or plug-ins may block Ads Manager from loading. Usually, this is because they're corrupt. Uninstall them and load Roku Ads Manager again.

1. Check your Internet connection: Connectivity issues may affect the loading of Roku Ads Manager. If your connection speed is low, consider changing your Wi-Fi connection, or deploying a hot spot from your phone in a pinch. 
 ​
2. Update your browser: If your browser (Safari or Chrome) is out-of-date, your access to Roku Ads Manager may be blocked. Update your browser and load Roku Ads Manager again. 
 ​
3. Turn off ad blockers: You might not even realize you have ad blockers turned on. Turning them off will create an optimal experience on Ads Manager. 
 
4. Remove new extensions or plug-ins: Sometimes newly added browser extensions or plug-ins may block Ads Manager from loading. Usually, this is because they're corrupt. Uninstall them and load Roku Ads Manager again.

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If you never received the email to activate your account, send us a message using the Help Center widget. Get troubleshooting tips on <a href="https://help.ads.roku.com/en/articles/7885454-trouble-signing-up-or-signing-in">sign-up or sign-in issues</a>.

Troubleshooting access issues for existing users.

Ads Manager access issues

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Ads Manager access issues

Issues loading Ads Manager

Try these steps:

Issues when signing up