Issues loading Ads Manager
Try these steps:
Check your Internet connection: Connectivity issues may affect the loading of Roku Ads Manager. If your connection speed is low, consider changing your Wi-Fi connection, or deploying a hot spot from your phone in a pinch.
Update your browser: If your browser (Safari or Chrome) is out-of-date, your access to Roku Ads Manager may be blocked. Update your browser and load Roku Ads Manager again.
Turn off ad blockers: You might not even realize you have ad blockers turned on. Turning them off will create an optimal experience on Ads Manager.
Remove new extensions or plug-ins: Sometimes newly added browser extensions or plug-ins may block Ads Manager from loading. Usually, this is because they're corrupt. Uninstall them and load Roku Ads Manager again.
Issues when signing up
If you never received the email to activate your account, send us a message using the Help Center widget. Get troubleshooting tips on sign-up or sign-in issues
Roku Channel partners: issues signing in
Roku has a separate ad platform built specifically for our Roku Channel partners (e.g., channels, apps, or streaming content on Roku) that offers a path to buying native display ads on our home screen and screen saver. To access that platform, go to admanager.roku.com.
Native display ads aren't offered in Roku Ads Manager since they're only available to Roku Channel partners.