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Invoicing: Overdue payments

Understanding impacts of past due and partially paid invoices

Updated over 3 months ago

This article will describe what do about past due and partially paid invoices.

Consider reading these articles for more specific invoicing information:


Past Due Invoices

All invoices must be paid within 30 days of their issue date.

If invoices are past due, we will send a warning, and then, if no payment is received, pause all campaigns within invoiced accounts.

NOTE: If an invoice for one ad account is past due, we will pause campaigns in ALL ad accounts under the organization that holds the line of credit. Ad Accounts with credit card billing will continue to operate without interruption.


Partially Paid Invoices

We recommend paying invoices in full and on time but recognize partial payments may be required.

While our finance teams will log partial payments, Ads Manager only recognizes invoices as “Paid” if they are paid in full. Partially paid invoices will not be reflected in Ads Manager, which can result in campaigns being paused in invoiced ad accounts (due to overdue invoice status).

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