Roku Ads Manager

Billing process, receipts, refunds, and more

Payment & billing

Details around when and how you will be charged.

How to add, update, and change your method of payment.

Understanding paid, pending, and failed statuses.

Finding past payments, statuses, and receipts.

High level info on billing processes and procedures

What triggers a charge on your credit card and how that changes over time.

Why credit card payments fail, what happens when they do, and how to fix it.

High-level details on Invoicing as a payment method

How to apply for invoicing and how to use it on your ad accounts

Understanding impacts of past due and partially paid invoices

Understanding credit utilization and how to increase your credit limit

Understanding invoicing payment terms & conditions

Frequently asked questions about invoicing

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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